Returns and Exchanges

  • Ziptac will allow a return for store credit or exchange where you have changed your mind or ordered incorrect sizing, provided that the item in question is:
    • Returned in 100% original unopened  and unused condition with all packaging and seals intact
    • In resaleable condition
    • Returned within 14 days of receiving the goods
  • This return policy includes general stock only and is not applicaple to special orders or sale items.
  • Size exchanges are subject to product availability and are not available for clearance items.
  • If you wish to make a return please contact us via email so that we can authorise and issue an RMA number with return instructions.
  • Shipping charges are non refundable and you are responsible for the return shipping expenses.
  • We recommend return shipping via Australia Post and supplying us with the tracking number.
  • If you return an item that does not meet the above conditions, you will be responsible for the shipping costs to send the item back to you if you want it.